Privacy Policy

This Privacy Policy ("Policy") applies to https://fiorverso.com, operated by Fiorverso, a service of FYG Web Services LLC ("Company," "we," "us," or "our"), and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://fiorverso.com. Fiorverso is a Baltimore-based web design studio that builds websites and related services for small businesses. By using the Fiorverso website, you consent to the data practices described in this statement.

I. Collection of Your Personal Information

In order to better provide you with the products and services we offer, the Company may collect personally identifiable information that you voluntarily provide, such as your:

• First and last name
• Email address
• Phone number
• Business name and business details you choose to share

We primarily collect this information when you submit our contact or project-inquiry form. We do not collect any personal information about you unless you voluntarily provide it to us.

If you become a client and purchase our products or services, we may collect billing information and payment details. Payment transactions are processed through a third-party payment processor (such as Stripe), and your full payment card details are handled by that processor in accordance with their security standards; we do not store complete payment card numbers on our own systems.

You may be required to provide certain personal information when you elect to use certain features or services. These may include: (a) submitting an inquiry through our website; (b) entering into a service agreement with us; (c) creating an account or login for a client portal or other functionality we provide; or (d) submitting payment information when purchasing services. We use this information to communicate with you regarding the services and products you have requested. We may gather additional personal or non-personal information in the future.

II. Use of Your Personal Information

The Company collects and uses your personal information in the following ways:

• to respond to your inquiries and communicate with you about services you have requested;
• to operate and deliver the services you have requested;
• to provide you with information, products, or services that you request from us;
• to provide you with notices about your account or projects;
• to carry out the Company's obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to notify you about changes to https://fiorverso.com or any products or services we offer;
• in any other way we may describe when you provide the information; and
• for any other purpose with your consent.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company. You may opt out of such communications at any time.

III. Your Rights Regarding Personal Information

We acknowledge and prioritize your right to control your personal information. As a user of our website, you have the right to:

• Access: You may request an overview of the personal information we hold about you.
• Correction: If the information we have about you is incorrect or incomplete, you may request that we correct it.
• Object: You may object to the processing of your personal information for specific purposes, such as direct marketing.
• Erasure: In certain circumstances, you may request that we erase your personal information from our records.
• Restrict Processing: You may request that we temporarily halt the processing of your personal information, for example, if you contest its accuracy.
• Data Portability: Where technically feasible, you may request that your personal data be transferred to another data controller.

Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. To exercise any of these rights, please contact us using the details in our contact section. We will respond to your request within a reasonable timeframe.

IV. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested, to respond to an inquiry, or to comply with applicable legal, tax, or accounting requirements).

Your personal information will be kept throughout the existence of your relationship with us and as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Should you wish to terminate your relationship with us, you may request that your personal information be deleted from our records, subject to the exceptions described below.

V. How We Store Your Information

Information you submit through our website is stored using trusted third-party service providers, including cloud database and hosting providers (such as Google Firebase/Firestore and our website hosting vendors), with whom we have contracted. These providers are required to safeguard your information and may only use it to provide services to the Company.

VI. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted service providers who help us operate our business — for example, to send email, process payments, store data, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information. Our website or blog may include links to third-party websites for reference; we do not control and are not responsible for the privacy practices of those sites.

The Company may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with legal process served on the Company; (b) protect and defend the rights or property of the Company; or (c) act under exigent circumstances to protect the personal safety of users of the Company or the public.

VII. Cookies and Tracking

Our website may use cookies — small data files stored on your device — to improve your browsing experience and to analyze site traffic. We may also use analytics tools to understand how visitors interact with our website. The types of cookies that may be used include:

• Essential Cookies: Necessary for the basic functioning of the website.
• Performance and Analytics Cookies: Collect aggregated, anonymous information about how visitors use our website so we can improve it.
• Functional Cookies: Allow the website to remember choices you make to provide enhanced features.

You have the right to accept or reject cookies. You can adjust your browser settings to refuse cookies; if you do, some areas of the website may not function properly.

VIII. Automatically Collected Information

The Company may automatically collect information about your device and browsing, such as your IP address, browser type, access times, and referring website addresses. This information is used to operate and maintain the quality of the service and to provide general statistics regarding use of the website.

IX. Security of Your Personal Information

The Company takes reasonable measures to secure your personal information from unauthorized access, use, or disclosure, including the use of encryption such as the Secure Sockets Layer (SSL/TLS) protocol when information is transmitted. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of information exchanged through this site cannot be guaranteed.

X. Right to Deletion

Subject to certain exceptions, upon receipt of a verifiable request from you, we will delete your personal information from our records and direct our service providers to do the same. We may be unable to comply with a deletion request where the information is necessary to: complete a transaction or service you requested; detect or prevent security incidents, fraud, or illegal activity; debug and repair errors; comply with a legal obligation; or otherwise use the information internally in a lawful manner compatible with the context in which you provided it.

XI. Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

XII. Email Communications

From time to time, the Company may contact you via email to provide announcements, confirmations, project updates, promotional offers, or other communication. If you would like to stop receiving marketing communications from the Company, you may opt out by replying to the email sender and indicating your desire to stop receiving such emails.

XIII. Changes to This Policy

The Company reserves the right to change this Policy from time to time — for example, when there are changes in our services, our data practices, or the law. When changes to this Policy are significant, we will make reasonable efforts to inform you, such as by placing a prominent notice on our website. Your continued use of the website and services after such modifications constitutes your acknowledgment of, and agreement to be bound by, the modified Policy.

XIV. Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact us at:

Email Address:
feliks@fiorverso.com

Phone Number:
443-470-0428

Effective as of May 31, 2026